The Proline Guarantee
In fact, we're so confident you'll make an additional sale in those 30 days, you can have your money back if you don't. No questions asked.
Walkthrough phone carrier and merchant registration and add team members to ProLine.
Configure quotes, automations, and integrations in ProLine to work with your business.
Learn how to manage campaigns, send quotes, and handle communications.
ProLine provides chat, email, and Zoom support. Once you’re onboarded, you can schedule as many 30-minute Zoom calls as you need to solve your problem.
Reach out to our support team, and your conversation will go directly to the top of our priority list!
Yes! Every single account, big or small, has a go-to contact on our success team during onboarding. After onboarding, we optimize for speed-to-resolution with chat and support calls.
Absolutely! Our onboarding specialists will help you customize ProLine to your business needs during the process calls. That’s the middle part of the onboarding process.
For the fastest resolution of support-related questions, chat in Intercom or direct email/text with your rep are the way to go.
You can export all of your data from ProLine. It's yours to keep, no strings attached.
Between 10AM and 10PM ET, Monday through Friday. There’s also limited support available on weekends for pressing issues. Plus, bug fixes often occur on weekends.
Yes and Yes! You can access our knowledge base from your ProLine account under Guides & Support. Most articles come with videos to walk you through the process step-by-step.
Our support team can guide you through the process of mapping and importing your data once you’ve pulled it out of your previous CRM. If you need help extracting your data from your previous CRM, your onboarding specialist can recommend a third-party data migrator.
Support comes free to all users, even if you're only on the free account. We want you to have the best experience possible. That means providing the support and service you need to succeed.
Yes! We can help you with the ProLine side of your integrations, including QuickBooks and Zapier.
Head over to our Ideas & Roadmap Board! Login, click the hamburger menu and then click Ideas & Roadmap. From there, you can vote on ideas and submit your own!
