PROLINE

Get Fast Answers
 When You Need Them

ProLine’s customer success team answers fast, fixes problems, and keeps your business moving without the long waits.

How to Contact ProLine Support

ProLine support is available via intercom chat, email at support@proline.app, or scheduled Zoom calls. Support is unlimited for all our paid users.

Median First Response Time

3 minutes, 37 seconds

as of September 14, 2024

ProLine Support Hours

Reach ProLine’s support team between 8AM and 10PM ET, Monday - Friday. Limited support is available on weekends for emergencies.

The ProLine Guarantee!

If you don't sell one additional job with ProLine after thirty days, we'll give your money back. No questions asked.

Frequently Asked Questions

The best roofing companies use AI to serve homeowners faster and with greater professionalism. AI agents can help by increasing your availability, answering questions, and moving homeowners to the next stage of the process faster.

An AI answering service simply answers calls and takes messages. AI agents can perform any number of tasks. It’s like the difference between a receptionist and an employee.

Prices vary from software to software. With ProLine, agents require a seat on the Platinum Plan. Calls use 3 ProCredits per minute. For reference, ProLine’s Platinum Plan comes with 15,000 ProCredits. That’s 5,000 minutes of conversation with homeowners, or about three days' worth of calls. Plus, every call is capped at 10 minutes to avoid spammers or lonely people from eating into your ProCredits.

Sure, it’s America! You can choose your agents’ voice, avatar, and name. Heck, you can clone your voice! It’s everything you need to create agents that do your business proud.

Think of it like this. If a good roofing AI agent helps you close just one extra sale per month, it’s already paid for itself for a year. So yes, good AI agents justify the cost every day of the week, and twice on Sundays.

Integrating with CRMs is extremely hit-or-miss. And you can’t afford to miss when it comes to your first impression with homeowners. By using AI agents built into a CRM, you get recordings of every conversation without manual entry. Plus, you’ll never worry if a software update or a falling out between businesses results in homeowners going straight to voicemail.

AI regulations vary from state to state. That’s why ProLine’s AI agents let homeowners know that the call is being recorded and they’re speaking with an AI agent during their first conversation.

Is ProLine the BEST CRM
Software for Roofers?

Only two ways to find out.

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